Widerrufsrecht
Return/Refund & Exchange Policy
Cancellation: Orders can be canceled within 12 hours for a full refund.
We are dedicated to crafting products from the finest materials to meet your satisfaction. Should you find yourself less than satisfied with your purchase, you may return the item within 30 days of purchase for a refund.
To qualify for a return, the product must be unworn, in its original condition, with tags intact, and in its original packaging. Please note that shipping fees are non-refundable, and the buyer is responsible for return shipping costs. In cases of incorrect product shipment or goods arriving damaged, we will cover the return shipping expenses.
Items marked as "Final Sale" are not eligible for returns or exchanges.
Exchanges are possible for items that have not been personalized or customized within 30 days. However, products that have been monogrammed, embossed, or otherwise personalized/customized are not eligible for return.
Please allow up to 10 business days for processing once the returned product reaches our main office.
Special Conditions
To ensure fairness and protect our customers, we reserve the right to refuse refunds in the following cases:
- Items lacking labels or showing signs of use
- Items that have been soiled or contaminated